EVERLINE CLEANING SERVICES

SERVICE AGREEMENT

Effective Date: June 2026

This Service Agreement governs all residential and commercial cleaning services provided by Everline Cleaning Services ("Everline," "Company," "we," "our," or "us").

By requesting service, accepting a quote, scheduling an appointment, paying a deposit, submitting payment, or allowing service to begin, the Client agrees to this Agreement.

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1. SERVICES PROVIDED

 

Everline provides residential and commercial cleaning services, including but not limited to:

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• Standard Cleaning
• Deep Cleaning
• Move-In Cleaning
• Move-Out Cleaning
• Recurring Cleaning
• Office Cleaning
• Airbnb Turnover Cleaning
• Add-On Cleaning Services

Only services specifically listed in the approved quote, invoice, or booking confirmation are included.

1. ESTIMATES AND QUOTES

All estimates are based upon information provided by the Client.

Quotes may be based on:

• Property size
• Number of bedrooms and bathrooms
• Occupancy status
• Property condition
• Photos provided
• Information supplied during the quoting process

If actual conditions differ from those represented, Everline reserves the right to revise pricing, modify the scope of work, require additional charges, reschedule service, or refuse service.

Quotes remain valid for fourteen (14) days unless otherwise stated.

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1. SCOPE OF WORK

 

Cleaning services are limited to the scope identified in the approved quote.

Unless specifically included, the following are excluded:

• Mold remediation
• Biohazard cleanup
• Hoarding cleanup
• Pest removal
• Hazardous waste disposal
• Human or animal waste removal
• Water damage restoration

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1. ACCESS TO PROPERTY

 

Clients are responsible for providing safe and timely access to the property, including:

• Correct entry codes
• Working keys
• Accessible gates
• Available parking
• Operational elevators
• Active utilities

Additional charges may apply if access cannot be obtained.

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1. CLIENT RESPONSIBILITIES

Clients agree to:

• Provide accurate property information
• Inform Everline of fragile items
• Inform Everline of existing damage
• Inform Everline of special surface requirements
• Inform Everline of pets on the property
• Secure valuables and firearms

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1. PROPERTY CONDITIONS

 

Everline reserves the right to stop work and reassess pricing if conditions exceed normal cleaning expectations, including:

• Excessive buildup
• Heavy grease accumulation
• Excessive pet hair
• Unsanitary conditions
• Hoarding conditions
• Severe clutter
• Insect infestations
• Rodent activity

1. ARRIVAL WINDOWS

Appointment times are estimated arrival windows and are not guaranteed.

Delays may occur due to traffic, weather, prior appointments, emergencies, staffing issues, or equipment failures.

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1. PET POLICY

 

Clients are responsible for controlling pets during service.

Aggressive or disruptive animals must be secured.

Everline is not responsible for pets escaping during normal service operations.

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1. PHOTO DOCUMENTATION

 

Everline may photograph property conditions before, during, and after service for quality control, training, documentation, insurance purposes, dispute resolution, chargeback defense, and legal compliance.

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1. RIGHT TO REFUSE SERVICE

 

Everline reserves the right to refuse, suspend, or terminate service if conditions are unsafe, hazardous, illegal, threatening, or otherwise unsuitable for employees.

1. ACCEPTANCE

By requesting service or allowing service to begin, the Client agrees to this Service Agreement.